Job Opportunities at Torian Group Inc.
At Torian Group, Inc., you have an opportunity to work with leading edge (for Visalia) networking and computer technology. We have some of the most technically sophisticated clients in the valley.
Excellent environment for rapid professional development – Torian Group offers a wealth of technical training resources and opportunities, and an environment which encourages and rewards personal and professional development.
Personal autonomy and accountability – You will have a very high level of autonomy in accomplishing results for clients – you have the freedom to demonstrate what you can do. You are treated as an equal and expected to perform as a self motivated professional. You will be part of a team of experts. We are looking for people who learn quickly, understand how to interact successfully with clients, and with a strong interest in computers as a career, and a lot of skill.
We work with our clients to make their business better, not just fix computers. There is opportunity for creative people to make a meaningful and rewarding impact on our client’s business. You will develop meaningful long term relationships with the clients you work with.
The ideal candidate would have grown up with computers, and have a passion for playing with computer technology. He or she would be a fast learner, and do extensive reading in trade journals, computer books, and on the internet. You probably have a home PC, a website, and solve problems for your friends, or build computers on the side. Computers are a central part of your job. You work independently, and think of yourself as self employed whether you are or not. You are good at solving problems, and are also good with people. You are looking to advance to a new level in your career and your abilities. You want an opportunity to exercise your full potential and get rewarded for it financially. You like helping people, and have a clear sense that what you do makes a difference in the world. You value honesty and integrity as a natural part of who you are.
We are offer limited benefits including paid time off, employee paid group vision and dental insurance, and a SIMPLE retirement plan. We also provide opportunities for paid training.
Apply by sending your resume to firstname.lastname@example.org.
(9/2017 – still open) Torian Group provides computer consulting and support services to small businesses in the Visalia area. You will be the face of the company to our clients, and help coordinate our work schedules – making sure everything in the office goes smoothly.
Act as receptionist – Receive visitors (and their computers), accept packages, and screen calls. Interact with clients by phone, email and IM, and gather information for troubleshooting if needed. Schedule appointments for onsite and remote support by matching the client’s problem to the right technician. Make sure staff follow up with clients and monitor the status of projects. Help with data entry and documentation for work done. Help generate monthly invoices and review them for accuracy. Scan and deposit checks. Assist with client newsletters. Keep the office environment in order and clean. Make sure all needed resources are available to techs. Act as personal assistant to the owner as needed. In general – keep the office running smoothly.
Skills required: Touch typing, at least 30 WPM. Knowledge of Microsoft office products, and versions. Word, Excel, Skype for Business, and Outlook are the most used. Knowledge of Windows – You probably should have used all versions, and be able to determine what type of problem a user is having over the phone. Usually this means having worked with computers over many years. Knowledge of server products – what they are, not necessarily experience with installing or maintaining. You should be familiar with Exchange, SQL server, etc. to the point of recognizing and being able to describe work done by techs and route problems to the right person. Excellent phone and people skills. Task and time management skills – be able to see that a large number of tasks and projects are on track. Consistently follow through on a wide variety of responsibilities. Able to work with and manage people who may have a lot more technical skill – know how to work in a team. Be a quick learner, and inclined to continue learning on your own. (What you know this year will be obsolete next year.) You will need to be comfortable with sitting in front of a computer, and being on the phone a lot.
This is a part time position, 8am – 12pm or 1pm. Pay is $10-$12 depending on experience.
Pay is based on your skill level, between $20-$50/Hr.
Hardware/Software support Internship positions
We may have one or more part time internship positions open for interested students. Students entering the workforce face a challenge – they can’t get a job because they don’t have experience, and they don’t have experience because they can’t get a job. This is an opportunity to get experience. It involves working with our network technicians – providing desktop support, doing repairs, updating documentation, and generally helping out. It is typically part time for a few months. We can work with COS to offer independent study credit and work experience credit as an option. We have hired many of our interns, pay based on their skills. Please email (email@example.com) if you are interested.