Job Opportunities at Torian Group Inc.
At Torian Group, Inc., you have an opportunity to work with leading edge (for Visalia) networking and computer technology. We have some of the most technically sophisticated clients in the valley.
Excellent environment for rapid professional development – Torian Group offers a wealth of technical training resources and opportunities, and an environment which encourages and rewards personal and professional development.
Personal autonomy and accountability – You will have a very high level of autonomy in accomplishing results for clients – you have the freedom to demonstrate what you can do. You are treated as an equal and expected to perform as a self-motivated professional. You will be part of a team of experts. We are looking for people who learn quickly, understand how to interact successfully with clients, and with a strong interest in computers as a career, and a lot of skill.
We work with our clients to make their business better, not just fix computers. There is an opportunity for creative people to make a meaningful and rewarding impact on our client’s business. You will develop meaningful long-term relationships with the clients you work with.
The ideal candidate would have grown up with computers, and have a passion for playing with computer technology. He or she would be a fast learner, and do extensive reading in trade journals, computer books, and on the internet. You probably have a home PC, a website, and solve problems for your friends, or build computers on the side. Computers are a central part of your job. You work independently and think of yourself as self-employed whether you are or not. You are good at solving problems and are also good with people. You are looking to advance to a new level in your career and your abilities. You want an opportunity to exercise your full potential and get rewarded for it financially. You like helping people, and have a clear sense that what you do makes a difference in the world. You value honesty and integrity as a natural part of who you are.
We are offering limited benefits including paid time off, employee-paid group vision and dental insurance, and a SIMPLE retirement plan. We also provide opportunities for paid training.
Apply by sending your resume to employment@toriangroup.com.
Help Desk / Network Technician
We are looking for a mid-level technician who can quickly learn our way of working with clients. You should have experience working with a variety of network and computer problems. Certification is a plus. Touch typing is required. You will be expected to use your car if needed to go onsite. Please email us with your resume if you are interested.
Reception / Office assistant
As a key member of the Torian Group, you will serve as the primary point of contact for our clients, ensuring smooth operations within our office in Visalia. Your responsibilities will include:
Acting as a receptionist: You will welcome visitors, receive their computers, accept packages, and screen calls.
Client interaction: You will communicate with clients via phone, email, and IM, gathering basic information to pass on for troubleshooting.
Scheduling: You will assist in arranging onsite and remote support appointments with the appropriate technician.
Follow-ups: You will ensure staff follow up with clients and help monitor project statuses.
Administrative tasks: You will assist with data entry, documentation of work done, invoice generation and review, check scanning and depositing, and client newsletter creation.
Office management: You will maintain a clean and orderly office environment, ensuring technicians have the necessary resources.
You may be required to occasionally fulfill the role of a personal assistant to management.
This is a full time positions starting immediately. Pay depends on skills and experience.
Skills required:
Proficiency in touch typing with a speed of at least 40 words per minute.
Familiarity with Microsoft Office products (Word, Excel, Teams, Outlook).
Excellent phone and people skills – Clear and friendly phone presence, able to communicate clearly and accurately.
Task and time management – able to keep track of many things and make sure they are all completed.
Ability to effectively collaborate within a team.
This position requires substantial time working with a computer and communicating via phone. Basic experience with Windows computers is necessary.
Hardware/Software support Internship positions
We will not be working with interns until there is no risk of COVID. Please contact us to let you know we are interested, and we will follow up when possible. We have hired many of our interns, pay based on their skills. Please email (employment@toriangroup.com) if you are interested.
